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We are extremely proud of our US based customer service. 100% of our employees are here in the United States. We are very proud of this because as we have grown over the decades, we've kept jobs stateside. No outsourcing here! We started with 5 people in a tiny row of storage units with a small office. We were here before online shopping. We strive to make your experience as perfect as possible. When you call us for a quote, question, or sale, you will speak to an American parts expert living and breathing in the US of A. No exceptions.