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Home> Our Pledge


OURPLEDGE

Welcome to BuyAutoParts.com.  Glad you are taking the time to see what we are about.  Here is a distilled version of our mission statement - to make it easy to buy auto parts.  Why? Because we want to make your auto parts shopping experience as effortless as possible.  Found the same part elsewhere cheaper? Let us know, we will beat the price!  Worried about fitment? Don't be - every part listed for your vehicle is guaranteed to fit!

The 'us' in about us is our US based customer service. 100% of our employees are in the United States.  We are very proud of this fact because as we have grown over the decades, we've keep the jobs stateside.  When you call us for a quote, question, or sale, you will speak to an American parts expert living and breathing in the US of A.  No exceptions. 

 

Is it cheaper to outsource to India or the Phillipines? Sure.  Ask our competitors.  We will never do it because of the huge compromise in quality of service.  High quality service makes it easy for you to buy auto parts.

 

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OUR CUSTOMERS LOVE US!  See what our customers are saying! (Reviews are completely independent and voluntary)

 

How do you judge a good auto parts retailer? Simple, look at the warranty policy.  30 day? 90 day? Maybe 6 months? We warranty our parts for a MINIMUM of one year without charging a penny.  Many parts come with 3-4 years of warranty coverage included for free.  Plus, we are the only auto parts retailer offering you the option to buy a lifetime warranty. 

 

Also, with our warranty, you will NEVER PAY SHIPPING.  Our warranty and service is solid - auto dealers and mechaincs are our biggest repeat customers.

 

Website Safety - another form of service which makes it easy to Buy Auto Parts.  Authorize.net is owned by Visa and is the industry leader in highest level of payment security, privacy, and fraud protection.  Authorize.net handles all of our payment processing.  In addition, we are members of Security Metrics - a company whose sole job is to make sure we have met the PCI data security requirements. 

 

We pay them to regularly scan our site for any vulnerabilities to exploit or hack.  They have not yet been successful in breaking in.  The end goal of all this is so you can shop for auto parts, freed of any security worries you might have.  See for yourself.

 

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