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Return Merchandise Authorization

 

You will need the packing slip or a copy of your invoice to complete this form. After you complete the fields below, we will email it to your email address. Once you receive the email, print it out and put it in the box for return. If a box is damaged or too small you may put it inside another box, but you must include the original box. Parts returned without the box and this form are not accepted. You must include all parts and any supplied paperwork or accessories.


 
Fields are Mandatory

 

DATE:   
   
DATE ORDERED:  
   
NAME:  
   
ADDRESS:   
   
CITY, STATE, ZIP:  
   
ORDER NUMBER:  
   
PHONE:  
   
EMAIL:  
   
CONFIRM EMAIL:  
   
SHIPPED TO DIFFERENT ADDRESS?    YES   NO
   
SHIP TO NAME/ COMPANY/ADDRESS:   
   
INDIVIDUAL PARTS- Please itemize the parts you are returning.
(All information will be from packing slip) 

QTY MANUFACTURER PART NUMBER
(located on packing slip and on box)
OUR PART NUMBER
(located on your email invoice and the sub number on packing slip)
REASON FOR RETURN
   
PLEASE ENTER THE GIVEN CODE:  
 

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Return Policy
BuyAutoParts.com parts are returnable provided they have not been installed, used or damaged and are returned within 30 days of purchase. You will lose shipping (actual shipping charges if you received free shipping) and there will be a Restocking Fee of 15% ($20 minimum) on ALL returned parts. Please print out the return form for return specifics and include in the box. Parts returned as used or incomplete, or parts returned to a different address will receive no refund. Parts returned after 30 days will not be refunded. 



If you have a part that you believe is wrong or defective, please contact customer service and we will arrange a replacement. Uninstalled parts returned as a wrong part or defective, without prior approval by customer service, are subject to normal restocking fees. Installed parts returned as defective or wrong, without prior approval by our staff, will not be refunded.  



Refunds are typically processed in just 3-5 business days upon receipt by our warehouse. Please look for a refund on your credit card about a week after we receive the product. If you do not see your refund at this time, please email [email protected]



 
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