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International Customers, please review our international shipping policies for placing orders and to know more about Shipping, Payment, and Warranties.
BuyAutoParts.com parts are returnable provided they have not been installed, used or damaged and are returned within 30 days of purchase. You will lose shipping (actual shipping charges if you received free shipping) and there will be a Restocking Fee of 15% ($20 minimum) on ALL returned parts. Parts returned as used or incomplete, or parts returned to a different address will receive no refund. Parts that are returned as wrong parts or defective are subject to a full restocking fee.
Please see the warranty page for information on handling warranty issues. Parts returned as wrong part or defective will be subject to the rules above. Installed parts returned as defective or wrong, without prior approval by our staff, will not be refunded. Parts returned after 30 days will not be refunded. No exceptions.
Please do not call to check the status of your return as we are handling hundreds of inquires a day. Please keep your tracking information, this is your proof of return. If you do not hear from us in three weeks of sending your part, then email [email protected]. Inquires before three weeks will not be answered. We apologize for sounding harsh but we will get your return processed.
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