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Turbocharger Warranty

Turbocharger Warranty


Additional Warranty Info for Turbochargers


 


TURBOCHARGER WARRANTY AGREEMENT - READ THOROUGHLY

Buy Auto Parts offers a one year, unlimited mile warranty on all parts (unless specifically mentioned on the website). If you would like to purchase an extended warranty please contact us. For a minimum charge you can upgrade to a three year, five year, or lifetime warranty.

 

All the parts we sell are tested for quality, but in some rare cases manufacturer defects occur. If you happen to receive one of these defective turbos, we will send you a new replacement part. However, our warranty does NOT cover any labor that may be involved with your repair.

 

The two replacement options for a defective turbocharger are:


1. You may return the warranty item to us for a replacement.  We will pay for the shipping of the defective part back to our headquarters.  As soon as it gets checked into the warehouse we will send out a replacement.

2. You may pay a deposit and we will send out a replacement that same day. Once you return the defective item to us your deposit will be refunded.  We will cover the shipping back of the defective turbochager.

 

 


TURBOCHARGER WARRANTY CLAIM

The following information must be faxed to (888) 587 8778 or emailed to [email protected] before a replacement can be shipped.


1. A cover letter with your name, invoice number and the problem you are having with the turbo. If you had the part shipped to another location such as a shop, please provide the name of the shop.


2. A copy of the original repair order from the shop clearly showing a flush had been performed and any accessory parts requiring replacement had been replaced*. If a shop failed to perform these tasks, the warranty is void.


3. If required parts were not purchased from Buy Auto Parts, that is fine. However, you need to provide an invoice proving you purchased the parts from another parts supplier.

 

* PT Cruiser & SRT4 Neon Turbos - Part No. 40-30083 - Due to frequent system contamination, we require the oil line to be replaced in order to warranty the part. It is the customer's responsibility to provide proof of purchase and install of the oil line.

* Subaru Turbochargers - Due to oil starvation caused by the banjo bolt and in accordance with Subaru's service bulletin, the factory oil feed banjo bolt must be replaced in order to qualify for warranty coverage for all Subaru turbochargers.

 


LEGAL WARRANTY VERSION

We warranty all automotive parts to be free from defects in material and workmanship for the period specified on your invoice. It begins from the date purchased. This warranty does not apply to parts unless the installation instructions are followed in their entirety. If instructions are not available the work should be performed by a licensed mechanic

This warranty does not cover any expenses incurred in the removal and / or reinstallation of the auto part. Specifically, this warranty does not cover any expenses for TIME, RENTAL, OR OTHER PARTS not purchased from us, or ANY LABOR. This warranty covers fixing or replacing the part only. This warranty is offered only to the original purchaser of the part. This warranty does not apply, and will be voided, if the auto part sold has been damaged by abuse, misuse, accident, neglect, or alteration, or if it has been repaired by anyone other than us. Your warranty will be null and void if the part fails due to improper installation. If the auto part sold should prove defective in material or workmanship within the warranty period, return the auto part to us, postage prepaid, along with your sales invoice. Your dated invoice will establish your eligibility for the warranty. We will, at our option, replace or repair the part free of charge and return it to you postage prepaid.

 

THE EXPRESS WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTIES OF ANY KIND, WHETHER STATUTORY, ORAL, WRITTEN, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THE CONSUMERS EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY AND OUR ONLY OBLIGATION ARISING OUT OF OR IN CONNECTION WITH BREACH OF WARRANTY SHALL BE THOSE STATED HEREIN. WE EXPRESSLY DISCLAIM LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY THE AUTO PART SOLD.


 


It is very important to keep ALL your receipts

Our warranty is a parts only warranty and does not cover labor or any other additional costs or expenses. Shipping is only covered if the failure is found to be our fault or a defective part. We reserve the right to determine if the part was in fact defective.

 

 


Contaminate Oil System Damage

 

 


Foreign Object Damage

 

Turbos can be destroyed by contaminants in the system. Compare the blades of the destroyed turbo on the left, to the one on the right. Failure to clean the system, including removal and inspection of ALL oil lines, can destroy a turbo. Damage to the blades can only be caused by contaminants, and will void the warranty.

 

The left turbocharger has been destroyed by a foreign object that has entered the system. The turbocharger on the right is new. You can clearly see the difference between the damaged and the new turbo.  Foreign object damage will void the part warranty.

The image below is a close up view of foreign object damage.