Welcome to BuyAutoParts.com. We are glad you are taking the time to see what we are all about. The easiest way to communicate what we do is with a condensed version of our mission statement - "to make it easy to Buy Auto Parts." We want to make your auto parts shopping experience as effortless as possible. Found the same part elsewhere at a cheaper price? Let us know, we will beat that price, guaranteed! Worried about fitment? Don't be - every part we carry is Guaranteed Exact Fit!
The 'Us' in 'About Us,' stands for our US-based customer service. 100% of our employees are in the United States. We are very proud because despite our significant growth over the decades, we've kept all of our jobs stateside. No outsourcing here! When you call us for a quote, question, or sale, you will speak to an American auto part specialist living and breathing in the US of A. No exceptions.
Is it cheaper to outsource to India or the Philippines? Sure. Ask our competitors. We will never do it because of the huge compromise in quality of service. High quality service makes it easy for you to Buy Auto Parts.
OUR CUSTOMERS LOVE US! See what our customers are saying! (Reviews are completely independent and voluntary)
How do you judge a good auto parts retailer? Simple, look at the warranty policy. 30 day? 90 day? Maybe 6 months? We warranty our parts and cover all shipping for a MINIMUM of one year without charging a penny. The warranty shows how much we believe in the quality of our auto parts. Many of our parts come with 3-4 years of warranty coverage included for free. Plus, we are the only auto parts retailer offering you the option to buy a lifetime warranty. Our warranty and service is solid, and auto dealers and mechanics are our biggest repeat customers.
Remember, with our warranty, you will NEVER PAY SHIPPING. If our part is defective, we will cover the shipping costs. No other companies offer this warranty feature.
Website Safety - another form of service which makes it Easy to Buy Auto Parts. Authorize.net handles all of our payment processing. Authorize.net is owned by Visa and is the industry leader in the highest level of payment security, privacy, and fraud protection.
In addition, we are members of Security Metrics - a company whose sole job is to make sure we have met the PCI data security requirements. We pay them to regularly scan our site for any vulnerabilities to exploit or hack. They have never been successful in breaking in. The end goal of all this is your peace of mind when you shop for auto parts online. We want you to be free of any security worries. See for yourself.
Our parent company was established in 1987. BuyAutoParts.com was later formed in 2001 as the online retail subsidiary of that company and is headquartered in San Diego, CA. Buy Auto Parts is one of the leading auto parts distributors worldwide. We continually focus on meeting customer needs through our extensive selection of quality auto parts, American customer service, and industry-leading warranties. Our company prides itself on its professionals who have worked in all avenues of the automotive industry and can lead you to the right decision for your vehicle.
Buy Auto Parts has the top resources in the automotive industry. We can provide you with information and automotive parts that even your dealership cannot. Furthermore, we offer to price match all of our competitors' prices, free shipping on all orders over $99, and extended warranty options to ensure that all our customers are completely satisfied with us.
We focus on building relationships with our customers. Please check our Reseller Ratings to see what our customers have to say about us. We are noted as one of the strongest companies in the industry, and we continue to expand our horizons with our customer base worldwide.
6740 Cobra Way
San Diego, CA 92121
It is the mission of BuyAutoParts.com to create value for our Customers, Employees, and Stakeholders. We make it "Easy To Buy Auto Parts" by delivering quality products and superior service enabled by technology and backed by our guaranteed exact fit promise. We manage our business towards consistent and profitable growth, with integrity and a commitment to the people and communities where we live and work.
Our returns and warranty are dubbed easy returns and easy warranty for a reason. We understand a majority of our customers are new to purchasing auto parts online so, we are here to help every step of the way. This is also why every part listed for your car is guaranteed to fit!
USA CUSTOMER SERVICE
Our customer service department is located in the United States. Why? Anyone who has tried to call tech support and has dealt with someone in a foreign country can attest. AMERICAN CUSTOMER SERVICE = EASY CUSTOMER SERVICE.
If you have suggestions which might make it even easier to buy auto parts, please don't hesitate to let us know!
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We are also very interested in what you think about BuyAutoParts.com. Please let us know by dropping us an e-mail at [email protected].
You can also contact us by phone.
Toll free : 1-888-907-7225
Direct : 1-858-200-0516